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Technical Support

Systems Support Center

Technical Support

 

At ENE Systems, Inc. we're committed to the operational integrity of our customers' systems.  That's why we have a fully and locally-staffed onsite support center with all of the latest cutting-edge technology available to our highly trained engineers to keep your system running as smoothly as possible.
 

We have dozens of test systems at our main facility in Canton, MA, ready and waiting to be used by one of our vendor-certified technicians or engineers to troubleshoot and diagnose system problems for our customers.  
 

When things go wrong, we'll be there to make sure your problems are resolved as quickly and effectively as possible, and many repairs can be handled without us ever having to send an engineer or technician to your building, which saves time, energy and most importantly for you, money!

 

 

Our Location:

480 Neponset St. Unit 11D
Canton, MA 02021

Phone Numbers:

Main: (781) 828-6770
Fax:   (781) 821-5523
TF:    (800)-783-6772

Hours:

Sunday: Closed
Monday-Friday: 8:00AM-5:00PM
Saturday: Closed

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  • Leave a Message In Our General Email Box




HVAC/BUILDING AUTOMATION SUPPORT

During Business Hours:
(781) 828-6770 x243
After Hours/Weedkends:
(781) 828-6770 option 8 for emergencies

For non-urgent support you may use the form below to send a message to the HVAC/BUILDING AUTOMATION SUPPORT TEAM.  Your non-emergency issue will be handled in the order in which it was received.

You will receive an email to schedule the service.  

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  • Contact the HVAC/Building Automation Team




INFORMATION TECHNOLOGY (I.T.) SUPPORT

During Business Hours:
(781) 828-6770 x243
After Hours/Weedkends:
(781) 828-6770 option 8 for emergencies

For non-urgent support you may use the form below to send a message to the INFORMATION TECHNOLOGY (I.T.) SUPPORT TEAM.  Your non-emergency issue will be handled in the order in which it was received.

You will receive an email to schedule the service.  

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  • Contact the I.T. and Network Services Team




SECURITY/SURVEILLANCE SYSTEM SUPPORT

During Business Hours:
(781) 828-6770 x243
After Hours/Weedkends:
(781) 828-6770 option 8 for emergencies

For non-urgent support you may use the form below to send a message to the SECURITY AND SURVEILLANCE SYSTEM SUPPORT TEAM.  Your non-emergency issue will be handled in the order in which it was received.

You will receive an email to schedule the service.  

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  • Contact the Security/Surveillance Systems Team




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About ENE Systems

We understand the challenges that you face in order to keep your building running optimally at the lowest cost. We understand the pressures you’re under to maintain tenant comfort and security. We understand that your needs are unique and we tailor our services to fit in when we can provide the most value.

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How to Contact Us
Ask an Expert

Do you have a quick question about your system? Are you having a problem you can't figure out? Need a little help solving it? Ask one of our experts! Most questions answered on the day they are submitted, Monday through Friday from 8am to 5pm. Click here to Ask an Expert!.